Privacy Policy

Welcome to Open Fasion. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our mobile application or website and tell you about your privacy rights and how the law protects you.

1. Information We Collect

Personal Information

We may collect, use, store, and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username, or similar identifier
• Contact Data: Email address, phone number, and delivery addresses
• Transaction Data: Details about payments and products you have purchased
• Technical Data: Browser type, device information, and operating system
• Profile Data: Username, password, purchases, orders, interests, preferences, and feedback
• Usage Data: Information about how you use our app and services
• Marketing Data: Your preferences in receiving marketing from us

Waitlist Information

When you join our waitlist, we collect your email address, and optionally your name and phone number. This information is used solely to notify you about our launch and provide early access to our platform.

2. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer or seller
• To process and deliver your orders
• To manage payments, fees, and charges
• To provide customer support and respond to your inquiries
• To send you updates about our launch and early access opportunities
• To improve our app, products, services, and customer relationships
• To recommend products or services that may interest you
• To comply with legal obligations and enforce our terms and conditions

3. Data Sharing and Disclosure

We may share your personal data with the following parties:

• Sellers: Necessary information to fulfill your orders
• Service Providers: Payment processors, delivery services, and technology providers
• Business Partners: Selected partners for analytics and advertising purposes
• Legal Authorities: When required by law or to protect our rights

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Our security measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure storage on protected servers
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection and security

All payment transactions are encrypted and processed through secure payment gateways. We do not store your full credit card information on our servers. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential and not sharing it with anyone.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention periods:

• Active Accounts: Data is retained while your account is active
• Inactive Accounts: Data may be deleted after 2 years of inactivity
• Transaction Records: Retained for 7 years for legal and tax compliance
• Marketing Data: Retained until you unsubscribe or request deletion
• Waitlist Data: Retained until launch or until you request deletion

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements. You can request deletion of your data at any time through our Data Deletion Request page.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to Access: Request access to your personal data
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request restriction of processing your personal data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please visit our Data Deletion Request page or contact us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide essential functionality on our service. Cookies are small data files stored on your device that help us remember your preferences and provide a better user experience.

Types of cookies we use:

• Essential Cookies: Required for basic site functionality like authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our app to improve performance

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.

8. Third-Party Links

Our app may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

When we transfer your data internationally, we ensure appropriate safeguards are in place:

• Use of secure, encrypted connections
• Compliance with applicable data protection regulations
• Contracts with third parties requiring them to protect your data
• Regular security audits and assessments

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: openfashionlimited@gmail.com
• Website: www.openfasion.com